International business (part 1): etiquette
Über den Vortrag
Der Vortrag „International business (part 1): etiquette“ von Michael Schmitz ist Bestandteil des Kurses „Effective communication through soft skills“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Agenda
- Value of business etiquette
- Cultural differences
- Global similarities
- Written communication
- Telephone communication
Quiz zum Vortrag
What does not apply to an international business etiquette?
- It is always equal for men and women.
- It is to show respect for the other party as it is done in their culture.
- It is a cultural sign of good breeding and social standing.
- It does not differ greatly from our local etiquette.
Hofstede researched and mapped different cultures. What are the five dimensions which can be used to understand different cultures?
- Power Distance, Individuality, Masculinity, Uncertainty Avoidance, Long-term Orientation
- Power Distance, Individuality, Masculinity, Technology Focus, Long-term Orientation, Technology Focus
- Power Distance, Politeness, Masculinity, Uncertainty Avoidance, Long-term Orientation
- Power Distance, Individuality, Masculinity, Uncertainty Avoidance, Technology Focus
International business etiquette is ...
- not rocket science: common sense and a bit of preparation go a long way.
- difficult and requires years of training.
- not something you can master - there are too many different cultures.
- the most important skill you should acquire.
Considering the good rule of thumb you should …
- let the host decide when to start talking business, eating etc.
- be on time.
- consider eating together as valuable.
- keep in mind that people are in general interested.
- ask beforehand what best to wear.
For a successful communication you should prepare yourself for the particular country. Among others it is important to gather information about …
- the negotiation process.
- the current fashion and trends.
- the body language and non-verbal communication.
- the language and introductions.
- Hofstede's factors for this culture.
Etiquette is important whenever ...
- you communicate with people: e-mail, telephone, in person - everything counts.
- you meet someone face to face.
- you communicate with people through e-mails.
- you communicate with people on the telephone.
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Dozent des Vortrages International business (part 1): etiquette
Michael Schmitz
Michael Schmitz ist der Gründer von Artefact Consulting und führt Trainings für Universitäten und Firmen weltweit durch. Neben seiner Tätigkeit als Trainer und Dozent ist er Buchautor von "Elitestudent - Wie werde ich besser als der Durchschnitt" und Geschäftsführer eines Netzwerks für Elitestudenten (Elitestudent-Deutschland.de). Vor seiner Selbstständigkeit hat er für die Deutsche Bank in Frankfurt und London gearbeitet und war mit globalen Managementaufgaben und Bankenintegrationsprojekten beschäftigt. Michael Schmitz schloss seine Studien an der Rotterdam School of Management und der Norwegian School of Economics and Business Administration in Bergen mit einem Master of Science in International Management und einem weiteren Master, dem CEMS Master in International Management, ab. Er hat einen Bachelor of Science in International Business von der Universität Maastricht und der BI Norwegian School of Management in Oslo.Kundenrezensionen
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