 
                                                                        Der Vortrag „Teaching Your Entire Team to Style Step“ von Dan O'Connor ist Bestandteil des Kurses „Communication Training for Managers (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
What does wiifm stand for?
The point of a style-stepping workshop is to:
When you fill out an information sheet explaining how you would like to be treated, what should you do with that sheet?
A danger phrase and power phrase list should be kept . . .
You can only manage that which you also . . .
The most important part of a new learning initiative is . . .
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