Recognising Conflict
Über den Vortrag
Der Vortrag „Recognising Conflict “ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Recognising Conflict
- Case to understand the topic
- Definition and Types of Conflict
- Natural flow of conflict
- Types of Approaches
Quiz zum Vortrag
What are two characteristics of a conflict?
- A disagreement or incompatibility of e.g. wishes, needs or interests
- Active or physical contest
- Always based on disagreements related to identity, e.g. beliefs or values
- Fast problem solving
What are typical requirements for a conflict?
- An interdependent relationship between the parties with different assumptions and perceptions.
- One party needs the other side's acceptance or cooperation.
- The question: Who is right and who is wrong?
- Difficult or stubborn people
Which answer is not a type of conflict?
- Health
- Data
- Identity
- Interests
- Relationship
What is a stalemate?
- A situation in which neither side can win and neither side wants to give in
- An attack and a counter attack
- A de-escalation of conflict
- A compromise
- Avoiding conflict
What is a conflict spiral?
- A series of actions and reactions in which the conflict intensifies
- The phase at the early beginning of a conflict
- A surprising attack
- When the problem is solved suddenly
- Concessional bargaining
Name three questions to ask before intervening in a conflict.
- Is there a conflict spiral?
- Are the parties in a stalemate?
- Do the parties wish to de-escalate?
- Have the parties already started negotiating?
- What is the problem?
Dozent des Vortrages Recognising Conflict
Dr. Juan Diaz-Prinz
Dr. Juan Diaz-Prinz has spent 15 years working with political, social and economic leaders on improving their conflict management skills. He has taught this subject at various international universities for 13 years. Over the years he has been able to bring together theory and practice of negotiations into a unique approach. Recently, he has been working in the private sector with business leaders to help them find their negotiator's voice.Kundenrezensionen
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