Der Vortrag „Polishing a Business Presentation“ von Gillian Ahrens ist Bestandteil des Kurses „Business English“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
What are the three taboos in small talk?
Which things can you talk about to begin small talk?
Which of these questions is the best one to begin small talk?
Why bother to research people before you meet them?
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