Der Vortrag „Utility and Warranty“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Strategy“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
One of the positive effects of utility is removing or relaxing WHAT?
Which of these statements is TRUE?
What needs to improve to increase the number of times a task can be performed within acceptable cost, time and activity limits?
What is defined as “a service that customers can access in an agreed manner”?
Which warranty elements provides the customer with assurance that a service will support a set level of business activity?
Service security can be affected by a number of challenges. Which of these options is NOT one of the challenges?
Redundancy and dedicated resources can be used to support which aspect of warranty?
Which element of warranty has an influence on a service provider’s ability to provide a level of continuity?
5 Sterne |
|
5 |
4 Sterne |
|
0 |
3 Sterne |
|
0 |
2 Sterne |
|
0 |
1 Stern |
|
0 |