Sales Tactics and Sales Techniques
Über den Vortrag
Der Vortrag „Sales Tactics and Sales Techniques“ von Tony Hunt ist Bestandteil des Kurses „Sales Training – Everyone sells (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- What you can learn
- Skills that create a sales professional
- Six suggestions for approaching a customer in a retail environment
- Five Types of Questioning
- Body Language and Active Listening
- Features, Benefits and Emotional Reasons
Quiz zum Vortrag
What stands on top of the probing pyramid?
- Close
- Introduce products
- End
- Ask
How can you talk to customer`s?
- Smile
- Avoid asking "Can I help you?".
- Observe the things people look at.
- Avoid making comments about the objects people look at.
Which questions should you ask the customer as a sales person?
- Open questions
- Close questions
- Summarising questions
- No questions
How much does the tone of your voice influence the customer?
- 38%
- 37%
- 36%
- 39%
What is a benefit?
- It`s the value it presents.
- It`s what it does.
- It`s the look it has.
- It`s the image it has,
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Dozent des Vortrages Sales Tactics and Sales Techniques
Tony Hunt
Tony Hunt is the MD of UK Seminars. His style is often described as ‘inspirational’, and he always aims to create positive change in people with whom he works. He has significant experience of operating successfully at all levels in an organisation – from induction, through first line management and right up to board level. Additionally he is able to strike the appropriate level of debate on every occasion.
Tony’s work is well known in many countries, e. g. in Europe, in the USA, in the Middle East and in India. His delegate evaluations average 9.0 on a 10 point scale.
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