Organisational Development and Design
Über den Vortrag
Der Vortrag „Organisational Development and Design“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Strategy“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Organisational Development
- Evolving Management Systems
- Exercise - Management Structures
- Organisational Change
- Organisational Departmentalisation
- Organisational Design
Quiz zum Vortrag
When an organisation is performing well, what often happens to the structure?
- It becomes decentralised
- It becomes centralised
- It becomes federated
- It stays in the same state
We studied a number of different management styles in this Lesson.What type of management style is focused on rapid, informal service delivery?
- Network
- Directive
- Delegative
- Collaborative
Network based management structures may end in crisis, leading to a strong management team developing. What is the correct term for this management style?
- Directive
- Delegative
- Collaborative
- Coordinated
An organisation has introduced a structure where resources are given vertical functional responsibility, and horizontal product or customer responsibility.What has been introduced?
- Matrix management
- Directive structure
- Collaborative structure
- ITIL management
A new organisation structure includes the ‘internet banking team’. What type of structure is this?
- Structure by product
- Structure by geography
- Structure by process
- Structure by market space
Dozent des Vortrages Organisational Development and Design
IT Training Zone
IT Training Zone is a privately owned company which concentrates on the global delivery of fully accredited online ITIL training. They offer precisely managed course production and delivery and provide flexible, anytime / anyplace access to accredited courseware - backed by knowledgeable and friendly ITIL Expert tutors and support staff.Kundenrezensionen
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