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ITIL® 4 Foundation: General Management Practices (EN)

Von Dion Training

Unlock mastery in modern IT service management through the ITIL® 4 Foundation: General Management Practices course. Tailored for professionals seeking comprehensive expertise, this program delves into a wide array of essential management practices that are pivotal for organizational success.

This course presents a holistic approach to management practices that drive operational excellence and innovation. You will explore the philosophy of continual improvement, fostering a culture of growth. Gain insights into robust information security management, ensuring the protection of organizational data and systems.

Develop skills in relationship management, facilitating strategic partnerships that enhance collaboration and service delivery. Learn to efficiently integrate suppliers and navigate the complexities of organizational change while minimizing disruptions. Grasp the significance of architecture management in shaping effective IT solutions that align with business needs.

In this program, you'll also delve into knowledge management, measurement and reporting, risk management, workforce and talent management, service financial management, and strategy management.

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  • Enthaltene Vorträge: 16
  • Laufzeit: 0:36 h
  • Enthaltene Lernmaterialien: 3

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Dozenten des Kurses ITIL® 4 Foundation: General Management Practices (EN)

 Dion Training

Dion Training

Jason Dion (DionTraining.com) is a professor and instructor with multiple information technology professional certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Network Defense Architect (CNDA), Digital Forensic Examiner (DFE), Digital Media Collector (DMC), CySA+, Security+, Network+, A+, PRINCE2 Practitioner, and ITIL. With decades of project management and networking experience, Jason Dion has been a network engineer, Deputy Director of a Network Operations Center, and an Information Systems Officer for large organizations around the globe.


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