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Imagine being able to give employees, colleagues and clients constructive criticism in the workplace, and they follow your advice, and actually appreciate your insights. Wouldn't it be nice to know that you can deliver criticism to colleagues in the workplace and they will take your criticism to heart and feel better about you in the process?
In this How to Deliver Criticism in the Workplace course, you will learn the following:
The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.
|How to Deliver Criticism in the Workplace||01:10|
|Introduction to Criticism in the Workplace||00:58|
|Strategy for Criticism: Start with Praise||09:53|
|Strategy for Criticism: Isolate Exactly What is Wrong||04:59|
|Strategy for Criticism: Give Highly Specific Advice||06:28|
|Strategy for Criticism: End with Positive Context||03:26|
|Practicing Criticism in the Workplace: Video Rehearsal||03:56|
|Criticism in the Workplace: Summary||00:50|