Der Vortrag „Finding a Good Mediator“ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
What are the benefits of having an inhouse mediator?
What is the job of the mediator?
What are the qualities of a mediator?
What are mediator’s skills?
What are the three types of mediation approaches?
What are three characteristics of impartiality?
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