Conflict Resolution von Dr. Juan Diaz-Prinz


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Über den Vortrag

Der Vortrag „Conflict Resolution“ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:

  • Introduction into third party formats
  • Conflict Management Spectrum
  • Third Party Intervention

Quiz zum Vortrag

  1. Improving relationships by moving from destructive to constructive dialogue.
  2. Finding out who is right and wrong.
  3. Being morally right.
  4. Balancing rights with ethics.
  1. Trust-building
  2. Communication
  3. Relationship
  4. Interests
  5. Rights
  1. Improve relationships and understanding
  2. To find out who is right
  3. To make concessions
  4. To tell the other side why they are wrong
  1. Facilitators help parties decide which solution is the best.
  2. Facilitators ensure fair procedures are followed.
  3. Facilitators support the flow of information.
  4. Facilitators help to clarify misunderstandings.
  1. Friends and family members make the best mediators.
  2. Mediator assist in the search for solutions.
  3. Mediation agreements are mutually accepted.
  4. Mediator strive to be impartial.
  5. Mediation can be both high structured and information.
  1. The arbitrator renders a binding decision.
  2. The arbitrator may make a decision that is for the good of the whole at the expense of the individual.
  3. The court appoints the arbitrator.
  4. The arbitrator focuses on improving dialogue.

Dozent des Vortrages Conflict Resolution

Dr. Juan Diaz-Prinz

Dr. Juan Diaz-Prinz

Dr. Juan Diaz-Prinz has spent 15 years working with political, social and economic leaders on improving their conflict management skills. He has taught this subject at various international universities for 13 years. Over the years he has been able to bring together theory and practice of negotiations into a unique approach. Recently, he has been working in the private sector with business leaders to help them find their negotiator's voice.


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