Building Trust among Parties von Dr. Juan Diaz-Prinz


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Über den Vortrag

Der Vortrag „Building Trust among Parties“ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:

  • What's Trust and Persuasion
  • Levels of Trust
  • Areas of Trust

Quiz zum Vortrag

  1. Relational trust
  2. Institutional trust
  3. Transactional trust
  4. Bilateral trust
  5. Group trust
  1. ...Disposition to trust someone
  2. ...Reputation of the person
  3. ...Personal stereotypes
  4. ...Past experiences
  5. ...Theories of trust
  1. Creating common values
  2. Common goals
  3. Defining expectations
  4. Seeking clarification when trust was violated
  5. Having a coffee together
  1. Competence
  2. Integrity
  3. Inclusion
  4. Transparency
  5. Humour
  1. Involve a trusted third party.
  2. Develop transparent procedures.
  3. Establish clear deadlines and guidelines.
  4. Manage your information.
  5. Do not let them see your weakness.
  1. Thy lead to changes in perception.
  2. They reduce misunderstandings.
  3. They reduce the need for confrontations.
  4. They allow for new working arrangements.
  5. They are fun.

Dozent des Vortrages Building Trust among Parties

Dr. Juan Diaz-Prinz

Dr. Juan Diaz-Prinz

Dr. Juan Diaz-Prinz has spent 15 years working with political, social and economic leaders on improving their conflict management skills. He has taught this subject at various international universities for 13 years. Over the years he has been able to bring together theory and practice of negotiations into a unique approach. Recently, he has been working in the private sector with business leaders to help them find their negotiator's voice.


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