Building Trust among Parties
Über den Vortrag
Der Vortrag „Building Trust among Parties“ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- What's Trust and Persuasion
- Levels of Trust
- Areas of Trust
Quiz zum Vortrag
Name three types of trust.
- Relational trust
- Institutional trust
- Transactional trust
- Bilateral trust
- Group trust
Initial trust is based on…
- ...Disposition to trust someone
- ...Reputation of the person
- ...Personal stereotypes
- ...Past experiences
- ...Theories of trust
Name four ways to build relational trust.
- Creating common values
- Common goals
- Defining expectations
- Seeking clarification when trust was violated
- Having a coffee together
Name all areas in which trust can be broken.
- Competence
- Integrity
- Inclusion
- Transparency
- Humour
Name three ways to increase trust.
- Involve a trusted third party.
- Develop transparent procedures.
- Establish clear deadlines and guidelines.
- Manage your information.
- Do not let them see your weakness.
What are some benefits of trust-building measures?
- Thy lead to changes in perception.
- They reduce misunderstandings.
- They reduce the need for confrontations.
- They allow for new working arrangements.
- They are fun.
Dozent des Vortrages Building Trust among Parties
Dr. Juan Diaz-Prinz
Dr. Juan Diaz-Prinz has spent 15 years working with political, social and economic leaders on improving their conflict management skills. He has taught this subject at various international universities for 13 years. Over the years he has been able to bring together theory and practice of negotiations into a unique approach. Recently, he has been working in the private sector with business leaders to help them find their negotiator's voice.Kundenrezensionen
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