Der Vortrag „FMITS: Introduction“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Strategy“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
What does FMITS need to balance to fulfil its purpose?
Which of these options is NOT one of the 3 processes of Financial Management?
Which Financial Management process is responsible for the prediction and control of income and expenditure?
IT accounting will define the cost of a piece of hardware, or a call to the Service Desk. What’s the name for these costs?
Which types of service provider should develop Financial Management capabilities?
If IT is run as a business unit or project to which costs are assigned, what is the term for this?
Profit centres can be created with 3 different objectives. Which of these options is NOT one of the 3 objectives?
Which type of funding model is normally used to fund projects, not IT service provision overall? It runs for a fixed number of years or cycles, and is extended by one cycle at the end of the first cycle.
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