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This course covers the basics of using Style-Stepping to avoid conflict, build powerful teams, and inspire others with the right benefit language. The customer learns how to shift his or her language to meet that of the person with whom she or he is communicating, facilitating a deeper, speedier connection, leading to a more profound understanding and synergy among all team members, increasing production and decreasing time spent on conflict resolution.
You’ll learn how to:
This course is designed for:
|Identifying and Understanding Various Working and Communication Styles||29:20|
|Style Stepping to Overcoming Conflicts and Avoid Misunderstandings||25:51|
|Teaching Your Entire Team to Style Step||08:08|
|Identifying and Interpreting Visual Cues||32:39|
|Projecting an Image of Power and Confidence Using Non-Verbal Cues||20:46|
|Projecting the Image of an Active Listener||15:59|
|Identifying Toxic, Destructive Communication and Behavior in Yourself and Others||21:53|
|Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior||29:12|
|Defusing Emotionally-Charged Situations||22:15|
|Quiz for course „Communication Training for Managers (EN)“|