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Business Communication Training

By Dan O'Connor


Learn to communicate efficiently and improve your career!

Whether for salary negotiations, oral presentations, performance appraisals, or job interviews—communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

  • Basic communication methods and patterns, like using your voice to control the conversation.
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
  • Ways to stay focused and come to faster conclusions, even in challenging situations.
  • How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

  • Employees
  • Mid-Management
  • Executives


play symbol Course Overview: Business Communication Training
play symbol Becoming a Principle-Centered Communicator
lecture locked Staying Focused in Challenging Communication Situations
lecture locked Speaking with more Power, Tact and Skill
lecture locked Mastering New Verbal Patterns
lecture locked How to Keep Cool in Challenging Situations
lecture locked Communicating like a Leader
Quiz for course „Effective Communication in the Workplace“
play symbol Identifying and Understanding Various Working and Communication Styles
lecture locked Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
lecture locked Teaching Your Entire Team to Style Step
lecture locked Identifying and Interpreting Visual Cues
lecture locked Projecting an Image of Power and Confidence Using Non-Verbal Cues
lecture locked Projecting the Image of an Active Listener
lecture locked Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
lecture locked Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
lecture locked Defusing Emotionally-Charged Situations
Quiz for course „Communication Training for Managers“
play symbol Identifying Difficult People at the Workplace
lecture locked Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
lecture locked Power Phrases and Danger Phrases for Difficult and Demanding People
lecture locked Appearing to Always Have Just the Right Words
lecture locked Using Language Designed to Inspire and Motivate Your Audience
lecture locked Handling Questions, Blackouts, and Other Public-Speaking Emergencies
Quiz for course „Executive Communication Training“
Quiz for course „Business Communication Training“


  • Included lectures: 22
  • Duration: 8:25 h
  • Included quiz questions: 123
  • Available documents: 21

Authors of course Business Communication Training

 Dan O'Connor

Dan O'Connor

Dan O'Connor has been delivering tactical communication programs to businesses, governmental entities and individuals for over 15 years. The results from Dan's online communication training program and YouTube training videos are measurable in the responses of students and subscribers that he has helped create a personal compass for both personal and professional growth. One of the key aspects of his success is the emphasis on practical, day­to­-day communication solutions for the stressful situations with which we all live.

Dan's books, Say This not That! and Energy Vampire Slaying: 101, are devoted to helping readers find the right words for the right situations, and to giving people an arsenal of techniques and scripts (and attitudes!) for handling even the most challenging communication situations. Dan's goal in training is simple: to deliver immediately usable communication training tactics with authenticity, energy, and clarity, so participants actually have fun while learning. After taking his courses, you will agree: learning does not have to be boring to be effective; in truth, learning that is fun is more effective.

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