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Whether for salary negotiations, oral presentations, performance appraisals, or job interviews—communication skills are the basis of success in business.
This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.
After completing this course, you’ll be aware of:
The training concept is designed for:
|Course Overview: Business Communication Training||01:43|
|Becoming a Principle-Centered Communicator||25:31|
|Staying Focused in Challenging Communication Situations||23:17|
|Speaking with more Power, Tact and Skill||35:35|
|Mastering New Verbal Patterns||40:22|
|How to Keep Cool in Challenging Situations||28:40|
|Communicating like a Leader||21:01|
|Quiz for course „Effective Communication in the Workplace“|
|Identifying and Understanding Various Working and Communication Styles||29:20|
|Style Stepping to Overcoming Conflicts and Avoid Misunderstandings||25:51|
|Teaching Your Entire Team to Style Step||08:08|
|Identifying and Interpreting Visual Cues||32:39|
|Projecting an Image of Power and Confidence Using Non-Verbal Cues||20:46|
|Projecting the Image of an Active Listener||15:59|
|Identifying Toxic, Destructive Communication and Behavior in Yourself and Others||21:53|
|Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior||29:12|
|Defusing Emotionally-Charged Situations||22:15|
|Quiz for course „Communication Training for Managers“|
|Identifying Difficult People at the Workplace||33:30|
|Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests||15:41|
|Power Phrases and Danger Phrases for Difficult and Demanding People||17:53|
|Appearing to Always Have Just the Right Words||26:03|
|Using Language Designed to Inspire and Motivate Your Audience||15:58|
|Handling Questions, Blackouts, and Other Public-Speaking Emergencies||14:21|
|Quiz for course „Executive Communication Training“|
|Quiz for course „Business Communication Training“|