Discover what you can learn.

With video courses for work, study and leisure.

Business Communication Training (EN)

By Dan O'Connor

Learn to communicate efficiently and improve your career!

Whether for salary negotiations, oral presentations, performance appraisals, or job interviews—communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

  • Basic communication methods and patterns, like using your voice to control the conversation.
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
  • Ways to stay focused and come to faster conclusions, even in challenging situations.
  • How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

  • Employees
  • Mid-Management
  • Executives


play symbol Course Overview: Business Communication Training
play symbol Becoming a Principle-Centered Communicator
lecture locked Staying Focused in Challenging Communication Situations
lecture locked Speaking with more Power, Tact and Skill
lecture locked Mastering New Verbal Patterns
lecture locked How to Keep Cool in Challenging Situations
lecture locked Communicating like a Leader
Quiz for course „Effective Communication in the Workplace (EN)“
play symbol Identifying and Understanding Various Working and Communication Styles
lecture locked Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
lecture locked Teaching Your Entire Team to Style Step
lecture locked Identifying and Interpreting Visual Cues
lecture locked Projecting an Image of Power and Confidence Using Non-Verbal Cues
lecture locked Projecting the Image of an Active Listener
lecture locked Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
lecture locked Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
lecture locked Defusing Emotionally-Charged Situations
Quiz for course „Communication Training for Managers (EN)“
play symbol Identifying Difficult People at the Workplace
lecture locked Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
lecture locked Power Phrases and Danger Phrases for Difficult and Demanding People
lecture locked Appearing to Always Have Just the Right Words
lecture locked Using Language Designed to Inspire and Motivate Your Audience
lecture locked Handling Questions, Blackouts, and Other Public-Speaking Emergencies
Quiz for course „Executive Communication Training (EN)“
Quiz for course „Business Communication Training (EN)“


  • Included lectures: 22
  • Duration: 8:25 h
  • Included quiz questions: 123
  • Available documents: 24

These courses may be of interest to you

Authors of course Business Communication Training (EN)

 Dan O'Connor

Dan O'Connor

Dan O'Connor has been delivering tactical communication programs to businesses, governmental entities and individuals for over 15 years. The results from Dan's online communication training program and YouTube training videos are measurable in the responses of students and subscribers that he has helped create a personal compass for both personal and professional growth. One of the key aspects of his success is the emphasis on practical, day­-to­-day communication solutions for the stressful situations with which we all live.

Dan's books, Say This not That! and Energy Vampire Slaying: 101, are devoted to helping readers find the right words for the right situations, and to giving people an arsenal of techniques and scripts (and attitudes!) for handling even the most challenging communication situations. Dan's goal in training is simple: to deliver immediately usable communication training tactics with authenticity, energy, and clarity, so participants actually have fun while learning. After taking his courses, you will agree: learning does not have to be boring to be effective; in truth, learning that is fun is more effective.

Customer reviews

5,0 of 5 stars
5 Stars
4 Stars
3 Stars
2 Stars
1  Star
Face reading
By Arran W. on 30. June 2023 for Projecting the Image of an Active Listener

Really enjoyed this lecture. Reminded me of reading a book about chinese physiognomy. I read about the whites of the eyes and aggresion. Although some have medical conditions like graves syndrome or naturaly big eyes that would give an alternative explanation. People born with proptosis and exophthalmos is a consideration. Interesting.

doctor nurse or student all professions alike need this skill to master
By Mindy H. on 10. February 2022 for Becoming a Principle-Centered Communicator

Great teacher in coaching you to be skilled communicator. To teach you to be a good listener and have a higher skilled approach. Everyone needs to be effective in becoming a better listener and communicator with people and emotions.

Subtittles please
By Aldo R. on 20. May 2021 for Style Stepping to Overcoming Conflicts and Avoid Misunderstandings

I'd love subtittles please. Im a foreign and i'd understand a lot better

By Ahmed S. on 30. September 2020 for Course Overview: Business Communication Training

thanks alot kjgg ljhhkj lkh l; glkhg kkglkgl kjkjgkg kjkg kg;kg ;ugl ;jkg;k ;jlgjkg ;kjg;h