Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
About the Lecture
The lecture Style Stepping to Overcoming Conflicts and Avoid Misunderstandings by Dan O'Connor is from the course Business Communication Training (EN). It contains the following chapters:
- Using Style-Stepping and Avoid Conflicts
- Form Effective Teams Based on Personality Style
- The Five Languages of Love
- Benefit Language
- So that You... / So You Can...
Included Quiz Questions
When forming a team that is balanced in terms of working styles, if you had an expressive type, which type would be the natural working-style opposite type, with whom you may want to pair the expressive type?
- The analytical type
- The driver type
- The amiable type
Of all the personality types, which is naturally the most goal-oriented?
- The driver
- The amiable
- The analytical
- The expressive
If you had to apologize to someone whose language is giving and receiving gifts, which of the following would be the way they would be most likely to appreciate the most?
- Give them a new coffee mug
- Tell them how sorry you are--and make sure you have rehearsed it
- Wash their car during lunch time
- Give them a hug and tell them how sorry you are
The savvy communicator treats others . . .
- The way the other person wants to be treated
- The way the savvy communicator would like to be treated himself/herself.
When we make decisions, we do it using which side of the brain?
- The right side
- The left side
When delivering a benefit statement, which of the following would be a benefit statement tailored specifically to an amiable type?
- Your coworkers would appreciate it
- You'd be more likely to get that raise you want
- You'll learn a lot from it
- You''ll be seen as the professional I know you to be
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Author of lecture Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
Dan O'Connor
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I'd love subtittles please. Im a foreign and i'd understand a lot better
