RM from production to completion
About the Lecture
The lecture RM from production to completion by Simone Hoferer is from the course Risk Management (RM): Project Stage. It contains the following chapters:
- Production & sourcing
- Pay attention to
- Transport & logistic
- Export & import
- Handover stage
- Delivery & handover
- The warranty stage
- Summary
Included Quiz Questions
What is not one of your duties during the production and sourcing?
- Checking the lead times for airports
- Researching material, choosing suppliers
- Controlling the time, costs and resources
- Working out delivery schedules and monitoring them
- Briefing the production and suppliers
Why is it important to check requirements for shipping and installation already before or during production?
- Because the prefabricated parts and components need to fit into the means of transport (sea container, truck, airplane) and the packaging should be matching these, too.
- Because the parts must match the given situation at the destination like e.g. door openings, stairs, elevators, floor level etc.
- Because otherwise it may cause expensive surprises like special heavy load transport, missing the plane/ship or parts not fitting through the door/ opening.
- Because the shipment already needs to be enrolled with the customs at the start of the production.
What needs to be considered regarding shipping and logistics?
- Lead times for airports/ seaports, maximum dimension of crates for airfreight and matching weight of crates and individual components with capabilities at the destination (and transit)
- To arrange heavy load or excess length transports or special packaging for hazardous goods
- To effect transport insurance, to agree on incoterms (with customer), coordinate activities & responsibilities
- Nothing special, it is the job of the freight forwarding company to take care of the details.
What needs to be considered concerning the import and export?
- That requirements for the delivery are clarified regarding rules, regulations, documents and standards for customs and local law.
- That an envelope with cash will be included to ensure that the delivery will go through customs more smoothly.
- That a personal letter of appreciation addressed to the customs officer in charge is send along with the documents.
- That the freight forwarding company knows the customs officer in person.
For delivery and handover it is recommendable to ...
- insist on a formal handover with the customer or its representative.
- present a greeting card and a gift for the realisation of the project and the opening.
- to have an order form for additional orders ready at hand.
- insist on a non-formal handover with the customer or its representative.
During installation, it is quite helpful to ...
- have an intercultural understanding and to be diplomatic while dealing with local interests.
- foster a reliable intercourse with the customer and all parties involved.
- to check delivery immediately at arrival of goods and to arrange for installation tools and material up ahead.
- to be popular and liked by all parties involved.
Risk management in projects is ...
- a structured process for a better identification and assessment of future project developments.
- to be conduct repeatedly on agreed reference dates and whenever necessary not only when scheduled.
- making sense not until the project is getting into a crisis.
- an additional effort which is hardly worth the time.
Author of lecture RM from production to completion
Simone Hoferer
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Excerpts from the accompanying material
... RM during production and sourcing: 2. planning/ engineering, 3. production/ sourcing, ...
... from suppliers & monitor orders, trigger production, material requirement planning, brief production and suppliers, work ...
... care of: Foresightful = optimize for installation, check available options at destination, match with measure of transport ...
... times for airports/seaports, check maximum dimension of crates for airfreight, match weight of crates and individual components ...
... rules as early as possible: Supply proof of origin for goods. Prepare packing list: content, quantity, weight, register ...
... RM during installation & launching: 2. planning/engineering, 3. production/sourcing ...
... and neat clothing. Check delivery immediately at arrival of goods, be creative and flexible in ...
... RM during delivery/handover: 2. planning/engineering, 3. production/sourcing ...
... a written form & with fotos, insist on customer signature, generate a list of shortcomings, ...
... RM during warranty stage: 2. planning/engineering, 3. production/sourcing ...
... repair or replacement: Delivery, execute lessons learned, document crucial experiences, amend checklists, arrange ...
... a structured process for a better identification & assessment of future project developments. Conduct repeatedly on agreed reference dates ...
