00:01
Bedside manner describes
the way that you interact
with patients when providing care.
00:06
In the world of telehealth,
your bedside manner
can make or break the effectiveness
of your virtual consultations.
00:14
Although the medium may be
different, the goal remains the same
to foster a compassionate
and empathetic relationship
with patients
effective bedside
manner in telehealth
not only enhances
patient satisfaction,
but also has a significant impact
on health outcomes.
00:32
Empathetic and compassionate care
can alleviate patient anxiety,
build trust, and promote
adherence to treatment plans.
00:39
As a telehealth provider,
your ability to convey warmth and
understanding through a screen
is crucial to fostering a
positive patient experience
for all of the
benefits of telehealth
from increased access
to health care, convenience,
and reduced barriers
to receiving medical advice.
01:00
It also presents unique challenges,
particularly in building meaningful
connections with patients.
01:06
The physical distance,
possible technological barriers,
and limitations with
nonverbal communication
can bring additional challenges.
01:15
Despite these challenges, telehealth
also offers exciting opportunities
for innovative communication
and relationship building.
01:24
By leveraging
technology effectively,
and adapting communication skills,
you can create a nurturing and
empathetic environment for patients.
01:34
I'll also share how you can hone
in your bedside manners skills,
such as empathy
and active listening,
clear communication,
cultural sensitivity,
and emotional awareness.
01:46
Throughout this course,
we will delve into
these foundational principles
and provide practical strategies
to help you excel in
telehealth bedside manner.
01:56
As you embark on this journey,
your dedication to mastering
telehealth bedside manner
will contribute not only
to the well being of your patients,
but also to your
professional fulfillment
as a telehealth provider.
02:10
So, here's what I want you to do.
02:13
Consider the impact
of your bedside manner
in your telehealth practice.
02:18
If you're ready, then come on.
Let's go.