Speaking with more Power, Tact and Skill by Dan O'Connor

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About the Lecture

The lecture Speaking with more Power, Tact and Skill by Dan O'Connor is from the course Effective Communication in the Workplace. It contains the following chapters:

  • Speaking with More Power, Tact and Skill
  • Using a Danger and Power Phrase List
  • Place the Real Subject First
  • Master Free-Style Scripts
  • Duct Tape Tactics - Verbal Pattern 1
  • Duct Tape Tactics - Verbal Pattern 1
  • Duct Tape Tactics - Verbal Pattern 3
  • Engage All of Your Learning Styles

Included Quiz Questions

  1. The beginning of the sentence.
  2. The middle of the sentence.
  3. The end of the sentence.
  1. You're coming to the meeting today, right?
  2. Would you like me to send that out today, John?
  3. By the way, what did you think about today's meeting, John?
  4. John, why would you say that?
  1. Because the file--the real subject--has been misplaced.
  2. Because the tag question is missing.
  3. Because there was no lead-in line at the beginning.
  1. The Feel-Felt-Found.
  2. The Hamburger.
  3. A simple duct-tape tactic.
  1. I am here to help.
  2. I am empathetic to your need.
  3. I am afraid I have a challenge with that.
  1. I'm sorry.
  2. You're in luck!
  3. You wish.
  4. That's not my job.
  1. I have a proposal.
  2. I believe I have an idea.
  3. I wish I could help.

Author of lecture Speaking with more Power, Tact and Skill

 Dan O'Connor

Dan O'Connor


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