Recognising Conflict
About the Lecture
The lecture Recognising Conflict by Dr. Juan Diaz-Prinz is from the course Conflict Management (EN). It contains the following chapters:
- Recognising Conflict
- Case to understand the topic
- Definition and Types of Conflict
- Natural flow of conflict
- Types of Approaches
Included Quiz Questions
What are two characteristics of a conflict?
- A disagreement or incompatibility of e.g. wishes, needs or interests
- Active or physical contest
- Always based on disagreements related to identity, e.g. beliefs or values
- Fast problem solving
What are typical requirements for a conflict?
- An interdependent relationship between the parties with different assumptions and perceptions.
- One party needs the other side's acceptance or cooperation.
- The question: Who is right and who is wrong?
- Difficult or stubborn people
Which answer is not a type of conflict?
- Health
- Data
- Identity
- Interests
- Relationship
What is a stalemate?
- A situation in which neither side can win and neither side wants to give in
- An attack and a counter attack
- A de-escalation of conflict
- A compromise
- Avoiding conflict
What is a conflict spiral?
- A series of actions and reactions in which the conflict intensifies
- The phase at the early beginning of a conflict
- A surprising attack
- When the problem is solved suddenly
- Concessional bargaining
Name three questions to ask before intervening in a conflict.
- Is there a conflict spiral?
- Are the parties in a stalemate?
- Do the parties wish to de-escalate?
- Have the parties already started negotiating?
- What is the problem?
Author of lecture Recognising Conflict
Dr. Juan Diaz-Prinz
Customer reviews
5,0 of 5 stars
| 5 Stars |
|
5 |
| 4 Stars |
|
0 |
| 3 Stars |
|
0 |
| 2 Stars |
|
0 |
| 1 Star |
|
0 |
