Mastering New Verbal Patterns by Dan O'Connor

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About the Lecture

The lecture Mastering New Verbal Patterns by Dan O'Connor is from the course Effective Communication in the Workplace. It contains the following chapters:

  • Mastering New Verbal Patterns
  • How the Brain Influences Our Communication
  • Choose Your Words Wisely: Meeting Somebody
  • How to Work with the Brain
  • Hemisphere Switching
  • Clarifying Questions
  • Label Planting
  • Tactical Communication in New Situations
  • The Broken Record
  • The Challenger

Included Quiz Questions

  1. I'm . . .
  2. If I were . . .
  3. I respectfully disagree.
  1. Keep emotions under control and remember learned responses.
  2. Connect the two hemispheres of the brain.
  3. Make the personal emotional connection with the other person.
  1. a clarifying question
  2. A blacklight question
  3. Label Planting
  1. Label planting
  2. Hemisphere synchronization
  3. Spotlight questions
  4. Duct-tape tactics
  1. What were you and John talking about in your meeting?
  2. I bet I can beat you in a race; care to bet?
  3. If you were to be chosen as the next supervisor, what changes might you implement?
  1. 3
  2. 7
  3. 10
  4. 5

Author of lecture Mastering New Verbal Patterns

 Dan O'Connor

Dan O'Connor


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