Business Meetings: Diplomacy, pitfalls & tending
Über den Vortrag
The second presentation will help you to be diplomatic in meetings, to work with the other people in meetings and when you need to do some straight talking. We will look at the pitfalls which can sabotage a meeting and how to avoid them. It gets tough in some meetings, so we will talk about that too. Finally few will look at ending the meeting. This presentation is about the skills you need to have really successful meetings.Der Vortrag „Business Meetings: Diplomacy, pitfalls & tending“ von Gillian Ahrens ist Bestandteil des Kurses „Business English“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Diplomacy
- Working together
- Being honest
- Pitfalls and when the going gets tough
- Ending the meeting
Quiz zum Vortrag
Which words and phrases make this criticism diplomatic?
- We, quite, should,
- We, should
- We, quite
- We, consider
“I am forced to say that I disagree” Which version of this statement below is the most open and honest?
- I have to disagree.
- I don’t want to but I disagree.
- I don’t think I can really agree.
- Sorry, I can’t agree.
Which types of meetings have we looked at?
- Official and unofficial meetings
- Secret meetings and open meetings
- Meetings with an agenda and meetings without an agenda
- Meetings with a code of conduct and meetings without a code of conduct
Honestly, we can never decide things quickly!
- Honestly, never
- quickly
- Honestly, we
- we, never
Dozent des Vortrages Business Meetings: Diplomacy, pitfalls & tending
Gillian Ahrens
Gillian Ahrens ist in Cornwall, England geboren und aufgewachsen.Sie hat einen Bachelor-Abschluss in Business Studies und war vor ihrer Lehrtätigkeit im Handel- und Versicherungssektor tätig. Mit Beginn ihrer Lehrtätigkeit erwarb sie zwei Lehr-Zertifikate in Erwachsenenbildung und Business Englisch am College of St Mark and St John, Exeter und der Guild University London.
Neben ihrer Tätigkeit als Englisch-Trainerin und Lehrerin in England, war sie auch als Koordinator tätig und schulte andere Trainer im ESOL Programm (Englisch für Ausländer) in Cornwall. Ihre Arbeit an verschiedenen Sprachinstituten in Deutschland brachte sie in Kontakt mit Unternehmen wie RWE und Siemens. Sie ist seit dem Jahr 2004 als selbständige Englischtrainerin und Dozentin tätig und arbeitet mit regionalen großen und mittelständischen Unternehmen zusammen.
Gillian Ahrens was born and grew up in Cornwall, SW. England. She holds a B.A. (Hons) Business Studies Degree and has been employed in the retail and insurance sectors.
As she began to teach she gained the following qualifications:
College of St Mark and St John Exeter, England Module of Advanced Professional Study – Adult Basic Education
Guild University London, England Certificate in Teaching International English for Business (Merit)
She was not only a tutor in the UK but also a coordinator for Cornwall and trained other tutors in the ESOL system in Cornwall. Working in various language schools in Germany brought her into contact with companies such as RWE, Siemens etc. She has been self-employed since 2004, working with large and small companies in the region.
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Auszüge aus dem Begleitmaterial
... It could be better. Softeners: It’s pretty good / fairly ok / not the best /average It’s pretty bad / bordering on bad / almost bad It can be better. Modal verbs as softeners: May I suggest that you…? This could be improved. Should we work on the report again? Might I comment that…? Modal verbs as softeners: Can I suggest that you…? This can be improved. Shall we work on the report again? Can I say that…? Softeners: perspectives: In my view… My feelings tell me… Seen from the accounts viewpoint… Softeners: perspectives: As I see it… My gut reaction is… An accountant would say… Gentle suggestions: Have you considered…? It may be an idea to… Gentle suggestions: Have you thought about…? ...
... Dealing with dominant people: Thank you Ms Jones, I think it is now Ms Smith’s turn. Interesting point. Would anyone else care to comment on this? May I draw your attention to the topic in question? Dealing with dominant people: Thanks Sue, now it’s Sally’s turn. Interesting. What do the others say? Can we get back to the point being discussed? Tough talking: All things considered there is no reason to… It is my duty as … to inform you that… Although you don’t appear to agree I am afraid that… It has been decided that… Tough talking: All in all there’s no need to… As your … I’ve got to tell you that… You don’t seem to agree but… The decision is… Arrangements: I propose that we next meet on… ...
