The Manager as a System Designer
About the Lecture
The lecture The Manager as a System Designer by Simone Hoferer is from the course Managing Diversity - Get smarter on the Job. It contains the following chapters:
- Dealing with Ambiguity
- A Multiplicity of Truths
- It Is Not Only Perceiving
- A World View
- An Ethno-Relative World View
- Cultural Types
- Communication
- Global Cultural Concepts
Included Quiz Questions
When a manager is a system designer, that means:
- He/she creates its own inner word and knows that.
- He/she interacts with others by knowing that all is based on personal determined perception.
- He/she creates the best IT-System for its organization in order to be fit for international relations and business.
- He/she interacts with others as assimilated as possible to reduce missunderstandings.
When a person tends to think or to feel in the following manner, in which state is he/she according to the DMIS Model by Bennett: We are all humans with more or less the same needs. We are working globally together and under surface we are all the same.
- Minimization (Ethnocentric)
- Acceptance (Ethnorelative)
- Denial (Ethnocentric)
- Integration (Ethnorelative)
- Defence or Reversal (Ethnocentric)
As system designer...
- you as a manager recognize the diversity of your team and foster interaction and interconnectivity among them. You are able to design a strong and frank entity, that is connected internally but also externally and able to change and adapt flexibly to new situations.
- you as manager know that linear active societies (like Germany, USA, Switzerland, Australia etc) are more effective and efficient than other societies. Therefore, you will force your team to develop strengths that support linear active talents.
- you as a manager are able to design a strong entity, disconnected from external influences in order to booster efficiency.
- you as a manager recognize the uniformity of your team. You know that you should talk half of the time and only do one thing at a time. You need to be polite and job-oriented.
Who is responsible for the team?
- Everyone is responsible for himself and needs to be an excellent manager himself.
- There might be a team leader that is in charge and responsive. But in intercultural global management understanding, everyone needs to be an excellent manager himself.
- The duty of a manager is to enhance the flow of information, to enable connectivity and to foster communication and understanding in a team and among teams.
- The manager has the duty to manage his teammates, to set direction, to give them tasks, to define duties and so on.
- The manager is responsible for the team.
Author of lecture The Manager as a System Designer
Simone Hoferer
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