Introduction to Communication in Healthcare (Nursing)

00:01 Think about all of the ways you communicate at work.

00:05 You have one-on-one conversations, you use email, you send chats, you have meetings, you communicate with patients, you text on your phone.

00:14 And for a lot of you, you're communicating on message boards and platforms at work.

00:19 With so many ways to communicate, it's easy for messages to get lost in translation.

00:26 Think of all of the challenges you face at work that could have been avoided with better communication.

00:33 My name is Amber Vanderburg.

00:36 I'm the founder of the Talent and Leadership Development Company, the Pathways Group.

00:40 I've worked with teams and organizations in and outside of the healthcare industry to help improve overall team performance.

00:49 In this course, I want to teach you how you can improve your communication skills.

00:56 I'll share how to craft your message effectively and find the right times to communicate for maximum impact.

01:04 I'll help you determine how to share your message by picking the right channel.

01:10 I'll also help you to better understand digital and non-verbal communication so you can be an effective communicator in any meeting.

01:20 Improving your communication skills does not have to be hard.

01:25 In fact, there I say, it's actually a lot of fun.

01:30 So, if you're ready to become a better communicator, then come on. Let's go.