Der Vortrag „Strategy Management for IT Services“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Strategy“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
Which of these options is NOT one of the 4 Ps?
Who has overall responsibility for strategy management?
What will IT use to derive the IT strategy from?
What will IT use to derive the IT strategy from?
Which process provides Strategy Management with information about current and planned services?
Which of these is NOT a challenge for Strategy Management?
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