Project Quality Management (PQM)
Über den Vortrag
Der Vortrag „Project Quality Management (PQM)“ von Whizlabs Software ist Bestandteil des Kurses „Project Management Professional - Training“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Introduction
- PMI Philosophy
- Plan Quality Management
- Quality Planning tools & techniques
- Cost of Quality
- Perform Quality Assurance
Quiz zum Vortrag
A project manager is analyzing the defects arising in the end product and also trying to understand the top 5 causes which are contributing to these defects. Which combination of tools can best be used for this purpose?
- Fishbone diagrams and Pareto analysis
- Trend analysis and Pareto diagram
- Design of Experiments and Control charts
- Control charts and Flowcharts
It’s difficult to use actual measurement to check conformance to quality parameters for a huge lot of deliverables. Hence, the deliverables are measured against a pre-measured standard, and conformance is judged on a yes or no basis. This is an example of:
- Attribute sampling
- Design of experiment
- Statistical sampling
- Variable sampling
A project manager notices that a considerable percentage of deliverables are not meeting the quality parameters while inspecting them at the end of a project phase. Which quality process is being performed here?
- Quality Control
- Quality Assurance
- Quality Audits
- Plan Quality management
In the scenario mentioned in question#3, which quality process the project manager should use to fix the problem.
- Quality Assurance
- Quality Audits
- Quality Control
- Plan Quality management
Which of the following quality processes gives the project manager the confidence that deliverables generated out of the execution processes will meet the quality parameters?
- Quality Assurance
- Quality Audits
- Quality Control
- Plan Quality management
The senior management is concerned about the cost incurred in order to fix the product failing during the warranty period. What type of quality cost are we referring to?
- External failure cost.
- Internal failure cost
- Prevention cost
- Appraisal cost
The project manager allocates a budget of 12,000$ towards proving on-the-job training to the team members. What type of quality cost are we referring to?
- Prevention cost
- Appraisal cost
- Internal failure cost
- External failure cost.
The project management team has decided to employ an external auditor to perform Quality audits for his project. Hiring the auditor will cost the project $8000 per month. What type of quality cost are we referring to?
- Appraisal cost
- Prevention cost
- Internal failure cost
- External failure cost.
Which of the following is not part of the quality management plan?
- Inspection results
- Inspection techniques and responsibility assignments
- Frequency of quality audits
- Definition of Quality parameters
Project manager must consider all of the following while calculating cost of non-conformance, except:
- Training
- Scrap
- Product recalls
- Rework
An Ishikawa diagram can be used for all of the following, except:
- Activity Sequencing
- Risk Management
- Plan Quality management
- HR Management
The project management team is using a fishbone diagram to identify the factors which would have the greatest impact on product’s fitness for use. Which quality management process is being performed here?
- Plan Quality management
- Quality Assurance
- Quality control
- Design of experiments
There are many reasons that contribute to the defects found in a deliverable. The project manager decides to first identify the main reasons that’s causing the maximum number of defects. What quality tool can be used the best for this purpose.
- Pareto diagram
- Fishbone diagram
- Control Chart
- Scattered diagram
Which of the following is an example of Quality assurance?
- Process analysis
- Inspecting a sample of products
- Root cause analysis using Fishbone diagram
- Calculating total cost of quality
The project manager is trying to find out the best suitable method of meeting optimal quality with least cost possible. What’s the best quality tool the project manager can use?
- Benefit/Cost Analysis
- Benchmarking
- Design of experiments
- Statistical sampling
Dozent des Vortrages Project Quality Management (PQM)
Whizlabs Software
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Auszüge aus dem Begleitmaterial
... a product or service. These features and characteristics affect the produt's ability to satisfy ... Some goals of quality programs include: Fitness for use: Is the product or service capable of being used? Fitness for purpose: Does the product or service meet its intended purpose? Customer satisfaction: Does the product or service meet the customer's expectations? Conformance to the requirements: Does the product or service conform to the requirements? Quality can be ...
... published by the executive management that describes what quality policies should be adopted .... Quality Standards: A standard is defined as something that is approved by a recognized body and that employs rules & guidelives that should be followed. ...
... of comparing previous similar activities to the current project activities to provide a standard to measure performance against. Design of experiments is an analytical technique that identifies the elements, or variables, that will have the greatest effect on overall project outcomes. The diagram above illustrates the seven basic quality tools. Which are cause and effect diagram, also known as the Ishikawa diagram, Flowcharts, Check-sheets, ...
... from nonconformance to the requirements (cost of non-conformance). A typical project should have a goal of between 3-5% of the total value as the cost of ...
... in order to have confidence that the processes are capable and stable enough to deliver the deliverables. ...
... or services produced. Attribute sampling: It is the number of defects of one or more of the product attributes (weight, size, function etc.) deemed acceptable before a lot of parts are rejected. Under attribute inspection, characteristics of the units of product are considered on a yes or no basis ...
... Ishikawa chart after the name of the person who popularized its use in Japan. This method is used to analyze the inputs to a process to identify the causes of errors. Also Remember: Marginal Analysis: Optimal quality is reached at the point where the ...
