Service Operation Process: Incident Management and Request Fulfilment
Über den Vortrag
Der Vortrag „Service Operation Process: Incident Management and Request Fulfilment“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Operation“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Incident Management
- Incident Management Concepts
- Incident Management Value
- IM Information Management
- Exercise - IM Metrics
- Exercise – IM Challenges
- Incident Management Roles
- RF Objective, Scope, Value
- RF Information Management
- Request Fulfillment Roles
Dozent des Vortrages Service Operation Process: Incident Management and Request Fulfilment
IT Training Zone
IT Training Zone is a privately owned company which concentrates on the global delivery of fully accredited online ITIL training. They offer precisely managed course production and delivery and provide flexible, anytime / anyplace access to accredited courseware - backed by knowledgeable and friendly ITIL Expert tutors and support staff.Kundenrezensionen
5,0 von 5 Sternen
| 5 Sterne |
|
5 |
| 4 Sterne |
|
0 |
| 3 Sterne |
|
0 |
| 2 Sterne |
|
0 |
| 1 Stern |
|
0 |
