Der Vortrag „Implementation Considerations“ von IT Training Zone ist Bestandteil des Kurses „ITIL® Service Operation“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
In order to successfully manage change in Service Operation, what needs to be defined?
At what point do Service Operation staff need to be involved with a change?
What benefits will the use of a formal project management methodology bring to Service Operation programmes such as a major hardware refresh?
In order for Service Operation staff to carry out effective risk assessment, they need access to risk management guidance and frameworks. What else do they need to assess risk effectively?
Which of the following is not a valid licensing model for a service management toolset?
The timing of the deployment of a service management toolset needs to be carefully planned.Which of the following statements is the most accurate description of the right time to deploy a service management tool?
5 Sterne |
|
5 |
4 Sterne |
|
0 |
3 Sterne |
|
0 |
2 Sterne |
|
0 |
1 Stern |
|
0 |