Organising Service Operation: The Service Desk
About the Lecture
The lecture Organising Service Operation: The Service Desk by IT Training Zone is from the course ITIL® Service Operation. It contains the following chapters:
- Lesson Contents
- Functions
- Notes on Outsourcing
- Exercise - Service Desk
- Local Service Desk
- Virtual Service Desk
- Service Desk Considerations
- Service Desk Environment
- Service Desk Staffing
- Service Desk Training
Author of lecture Organising Service Operation: The Service Desk
IT Training Zone
Customer reviews
5,0 of 5 stars
| 5 Stars |
|
5 |
| 4 Stars |
|
0 |
| 3 Stars |
|
0 |
| 2 Stars |
|
0 |
| 1 Star |
|
0 |
