Right of Withdrawal (2023)
About the Lecture
The lecture Right of Withdrawal (2023) by Lecturio Online Courses is from the course Business Relationships and Trading Partners (2023).
Included Quiz Questions
In which cases do you have a right of withdrawal when you are a consumer? (Multiple answers are possible.)
- Teleshopping
- Coffee trips
- Purchase of a multi-volume encyclopaedia with delivery by instalments
- Shopping at the supermarket
When buying which goods do you have no right of withdrawal, even if you order online? (Multiple answers are possible.)
- Quickly perishable goods
- Single pieces
- Tickets for upcoming concerts
You have concluded a sales contract with a customer and informed your customers about their right of withdrawal. How long can your buyers cancel the contract if you have instructed them correctly? (Only one answer is correct.)
- 14 days from the date of receiving the goods
- 14 days from order confirmation
- 21 days from the date of shipment of the goods
When does the cancellation period begin for a newspaper subscription? (Only one answer is correct)
- From delivery of the first newspaper.
- From the conclusion of the contract.
- 14 days after conclusion of the contract.
- Not at all; cancellation is not possible with a subscription purchase.
What information do you have to include in your cancellation policy? (Multiple answers are possible.)
- Details of the withdrawal period
- Information about the withdrawal process
- Information about the consequences of revocation
- Complete and up-to-date address and contact details of the buyer side
What happens if you do not give your consumers the correct information? (Only one answer is correct.)
- The withdrawal period for your consumers is extended to 12 months and 14 days.
- Your consumers have no right of withdrawal.
- Your contract becomes null and void. All services rendered must be returned immediately.
- Your consumers have a right of withdrawal and can cancel within 14 days.
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Author of lecture Right of Withdrawal (2023)
Lecturio Online Courses
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