Project Quality Management (PQM) by Whizlabs Software

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About the Lecture

The lecture Project Quality Management (PQM) by Whizlabs Software is from the course Project Management Professional - Training. It contains the following chapters:

  • Introduction
  • PMI Philosophy
  • Plan Quality Management
  • Quality Planning tools & techniques
  • Cost of Quality
  • Perform Quality Assurance

Included Quiz Questions

  1. Fishbone diagrams and Pareto analysis
  2. Trend analysis and Pareto diagram
  3. Design of Experiments and Control charts
  4. Control charts and Flowcharts
  1. Attribute sampling
  2. Design of experiment
  3. Statistical sampling
  4. Variable sampling
  1. Quality Control
  2. Quality Assurance
  3. Quality Audits
  4. Plan Quality management
  1. Quality Assurance
  2. Quality Audits
  3. Quality Control
  4. Plan Quality management
  1. Quality Assurance
  2. Quality Audits
  3. Quality Control
  4. Plan Quality management
  1. External failure cost.
  2. Internal failure cost
  3. Prevention cost
  4. Appraisal cost
  1. Prevention cost
  2. Appraisal cost
  3. Internal failure cost
  4. External failure cost.
  1. Appraisal cost
  2. Prevention cost
  3. Internal failure cost
  4. External failure cost.
  1. Inspection results
  2. Inspection techniques and responsibility assignments
  3. Frequency of quality audits
  4. Definition of Quality parameters
  1. Training
  2. Scrap
  3. Product recalls
  4. Rework
  1. Activity Sequencing
  2. Risk Management
  3. Plan Quality management
  4. HR Management
  1. Plan Quality management
  2. Quality Assurance
  3. Quality control
  4. Design of experiments
  1. Pareto diagram
  2. Fishbone diagram
  3. Control Chart
  4. Scattered diagram
  1. Process analysis
  2. Inspecting a sample of products
  3. Root cause analysis using Fishbone diagram
  4. Calculating total cost of quality
  1. Benefit/Cost Analysis
  2. Benchmarking
  3. Design of experiments
  4. Statistical sampling

Author of lecture Project Quality Management (PQM)

 Whizlabs Software

Whizlabs Software

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Excerpts from the accompanying material

... a product or service. These features and characteristics affect the produt's ability to satisfy ... Some goals of quality programs include: Fitness for use: Is the product or service capable of being used? Fitness for purpose: Does the product or service meet its intended purpose? Customer satisfaction: Does the product or service meet the customer's expectations? Conformance to the requirements: Does the product or service conform to the requirements? Quality can be ...

... published by the executive management that describes what quality policies should be adopted .... Quality Standards: A standard is defined as something that is approved by a recognized body and that employs rules & guidelives that should be followed. ...

... of comparing previous similar activities to the current project activities to provide a standard to measure performance against. Design of experiments is an analytical technique that identifies the elements, or variables, that will have the greatest effect on overall project outcomes. The diagram above illustrates the seven basic quality tools. Which are cause and effect diagram, also known as the Ishikawa diagram, Flowcharts, Check-sheets, ...

... from nonconformance to the requirements (cost of non-conformance). A typical project should have a goal of between 3-5% of the total value as the cost of ...

... in order to have confidence that the processes are capable and stable enough to deliver the deliverables. ...

... or services produced. Attribute sampling: It is the number of defects of one or more of the product attributes (weight, size, function etc.) deemed acceptable before a lot of parts are rejected. Under attribute inspection, characteristics of the units of product are considered on a yes or no basis ...

... Ishikawa chart after the name of the person who popularized its use in Japan. This method is used to analyze the inputs to a process to identify the causes of errors. Also Remember: Marginal Analysis: Optimal quality is reached at the point where the ...