Project Human Resource Management
About the Lecture
The lecture Project Human Resource Management by Grey Campus is from the course Project Management Professional. It contains the following chapters:
- Section Overview and Objectives
- Organizational Charts and Positions
- Acquire Project Team
- Team-Building Activities
- Conflict Management
Included Quiz Questions
Which of the following is not part of project human resource management?
- Resource estimating
- Acquire the project team
- Developing the project team
- Managing the project team
What causes people to participate in an activity for their own enjoyment?
- Intrinsic motivation
- Extrinsic motivation
- Self motivation
- Social motivation
What is the 3rd stage of the Tuckman ladder - the 5 stages of team development?
- Norming
- Forming
- Storming
- Performing
According to McClelland's acquired-needs theory, people who desire harmonious relations with other people and need to feel accepted have a high ...
- affiliation need
- social need
- achievement need
- extrinsic need
What power is based on a person's individual charisma?
- Referent
- Affiliation
- Personality
- Legitimate
What maps the work of a project, as described in the WBS, to the people responsible for performing the work?
- responsibility assignment matrix
- project organizational chart
- work definition and assignment process
- resource histogram
A staffing management plan often includes a resource _____ , which is a column chart that shows the number of resources assigned to the project over time.
- histogram
- chart
- graph
- timeline
What technique can you use to resolve resource conflicts by delaying tasks?
- resource leveling
- resource loading
- critical path analysis
- over allocation
What are the five stages in Tuckman's model of team development, in chronological order?
- forming, storming, norming, performing, and adjourning
- storming, forming, norming, performing, an adjourning
- norming, forming, storming, performing and adjourning
- forming, storming, performing, norming an adjourning
Which of the following is not a tool or technique for managing project teams?
- Social Styles Profile
- observation and conversation
- project performance appraisals
- conflict management
What is the most effective way to deal with conflict?
- Confront the problem
- Ignore it
- Smooth things out
- Coercing
The top three sources of conflict are?
- Schedule, project priorities, and technical opinions
- Personality, schedule, and cost
- Procedures, personality, and technical opinions
- Project priorities, cost, and personality
Part of the team development process involves ...
- recognizing and rewarding desirable behavior.
- workers are lazy and do not want to work.
- authority and project management.
- conflict management and meetings.
What are constraints?
- All of the above are constraints.
- Restrictions place on you by management.
- Restrictions placed on you by other stakeholders.
- Restrictions placed on you by law and government policies.
What did Maslow conclude in his study of motivation?
- You cannot concentrate on higher-level needs until you have satisfied lower-level needs.
- People are motivated by money.
- People are inherently trustworthy and want to do a good job.
- Information control is a source of power.
Assuming that a person can do other things well because he or she is currently exhibiting excellent performance is an example of ...
- the halo effect
- the competence paradox
- the Doppler effect
- the Hawthorne effect
A document that details who has responsibility for various aspects of a project is called ...
- a responsibility assignment matrix.
- an organizational chart.
- a staffing plan.
- a WBS.
Which of the following would be a highly effective method of team development?
- An alignment session
- Dinner and speeches
- A series of meetings between the project manager and the individual staff members
- A teleconference with senior management
Wanting approval from someone well respected in the organization is an example of which type of power?
- referent
- expert
- legitimate
- reward
What is a resource histogram?
- A bar chart showing the amounts of resources needed by time period.
- An organizational chart.
- The same thing as an OBS.
- A chart showing responsibility.
Which of the following types of power is not bestowed upon an individual by the organization?
- Expert and referent
- Coercive and legitimate
- Referent and reward
- Legitimate and referent
Which of the following statements represents how the PMBOK differentiates between roles and responsibilities?
- Roles are what people do while responsibilities indicate their decision-making authority.
- Roles represent decision-making authority while responsibilities are what people do.
- Roles represent reporting relationships while responsibilities are what people do.
- Responsibilities and roles are interchangeable.
When you have certain skills, such as communicating, coaching, and negotiating, you have ...
- general management skills.
- legitimate power.
- project management skills.
- organizational skills.
Which of the following statements is most pertinent with regard to facilities (work environment)?
- Worrying about inadequate facilities distracts the team from concentrating on good performance.
- Fancy offers are a sign of prestige.
- Elaborate facilities are the only way to get staff to go to remote locations.
- Really dedicated staff won't care about facilities, just the project.
According to the PMBOK, what are the 3 primary interfaces that occur during organizational planning?
- Organizational, technical and interpersonal
- Technical, managerial and organizational
- Organizational, structural and interpersonal
- Technical, interpersonal and procedural
Author of lecture Project Human Resource Management
Grey Campus
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Excerpts from the accompanying material
... Management section: What is involved in planning human resource management. The different organizational charts and positions. The different documents, such as the Human Resource Management Plan and ...
... 1. Organization charts and position descriptions 2. Networking 3. Organizational theory 4. Expert judgment 5. Meetings 6. Human Resource management plan ...
... HR Management plan provides guidance on how project HRs should ...
... Plan, Staffing Acquisition, Resource Calendars, Staff Release Plan, Training ...
... the team necessary to complete project activities. Key benefit: outlining and guiding the team selection and responsibility assignment to obtain ...
... improved overall project performance. Inputs Tools & Techniques Outputs: 1. Human resource management plan 2. Project staff assignments 3. Resource calendars 4. Interpersonal skills 5.Training 6.Team-building activities ...
... improve interpersonal relationships. Objective: to help individual team members work together effectively ...
... 2. Project staff assignments 3. Team performance assessments 4. Issue log 5. Work performance reports 6. Organizational process assets 7. Observation and conversation 8.Project performance appraisals 9.Conflict management 10.Interpersonal skills ...
... management results in greater productivity and positive working ...
... of active an effective listening skills. Awareness of the various perspectives in any situation. Gathering relevant and critical information to ...
... involved in planning human resource management. The different organizational charts and positions. The different documents, such as the Human Resource Management Plan and the Staffing ...
