PMP - Stakeholder Management
About the Lecture
The lecture PMP - Stakeholder Management by Whizlabs Software is from the course Project Management Professional - Training. It contains the following chapters:
- Definition
- Introduction
- Identify Stakeholders
- Plan Stakeholder Management
- Manage Stakeholder Engagement
- Control Stakeholder Engagement
Included Quiz Questions
A project is halfway through the execution phase when you have taken over from the previous project manager. The project involves multiple vendors/suppliers and it’s funded by multiple stakeholders. Hence it’s vital for you to understand & meet all the stakeholders’ expectation. Which document can you refer to in order to understand the stakeholders’ needs and how they have been managed so far?
- Stakeholders’ management plan
- Requirement documentations
- Project management plan
- Communication management plan
The communication needs of the stakeholders were carefully considered during the planning phase of the project. Still, during a project status review meeting, one of the stakeholders expressed surprise to the project manager upon hearing of a previously published change to a project deliverable. What should the project manager do?
- Review the stakeholders’ management plan
- Review the communication channels
- Send a copy of the change log to the stakeholder.
- Report this to the change control board.
It’s vital to analyze the potential impact or support generated by each stakeholder and classifying them in order to define appropriate strategy. Which of the following project management processes is performed with this objective?
- Plan Stakeholder Management
- Identify Stakeholders
- Manage Stakeholder Engagement
- Control Stakeholder Engagement
Stakeholder Management Strategies are part of which of the following document?
- Stakeholder analysis matrix
- Stakeholder register
- Stakeholder Management plan
- RACI matrix
Which of the following is the most suitable strategy to manage a stakeholder who has high level of power & interest in the project?
- Manage closely
- Keep Satisfied
- Keep informed
- Monitor
As per your analysis, one of the key stakeholders from the management team is ‘Resistant’ to the project. You’d aim to convert this stakeholder to ____________ first.
- Neutral
- Unaware
- Supportive
- Leading
The Stakeholder management plan documents all of the following, except:
- List of positive & negative stakeholders
- Desired & current engagement levels of stakeholders
- Stakeholder communication requirement
- Information to be distributed among stakeholders
The stakeholders’ have most influence on a project during:
- In the beginning of the project
- During the planning phase
- Throughout the project
- During the execution phase
The project manager had spent considerable amount of time to collect all the requirements from the stakeholders. The requirements which could not be included within the project’s scope were duly communicated to all the stakeholders. Still, the project manager is receiving a lot of change requests during project execution from stakeholders who claim to have known about the project just now. Which of the following processes might have not been performed properly?
- Identify Stakeholders
- Define Scope
- Plan Stakeholder management
- Plan Communications management
What’s the most suitable strategy to handle a stakeholder who has high level of power within the organization but is little interested in the project?
- Keep Satisfied
- Monitor
- Keep informed
- Manage Closely
Author of lecture PMP - Stakeholder Management
Whizlabs Software
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Excerpts from the accompanying material
... Stakeholders: Stakeholders are individuals and organizations, who are actively involved in the project, or whose interest may be positively or negatively affected as a result of project execution or project completion. Stake holders have varying levels of responsibility. Stakeholders may have a positive or negative influence on a project. ...
... is to come up with a stakeholder management plan, which documents the strategies of effective stakeholder engagement handling in the project. ...
... yet neither supportive nor resistant. Supportive: Aware of the project & potential impact and supportive to changes. Leading: Aware of the project & potential impact and actively engaged in ensuring the project is a success. ...
... stakeholder engagement activities. The Project Manager monitors overall project stakeholder relationship. ...
