Plan Quality Management by Sean Whitaker

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About the Lecture

The lecture Plan Quality Management by Sean Whitaker is from the course PMP Training – Become a Project Management Professional (EN). It contains the following chapters:

  • Plan Quality Management
  • Key themes
  • Quality Management
  • Some Basic Concepts
  • Tools and Techniques
  • Ishikawa’s 7 Quality Tools
  • Sample Process Flowchart
  • Scatter Diagram
  • Configuration Management

Included Quiz Questions

  1. Activity cost estimates.
  2. Stakeholder register.
  3. Risk register.
  4. Requirements documentation.
  1. Keep the project running as normal with no changes as a result of this discovery.
  2. Check the quality management plan on what to do when discovering a low grade product.
  3. Immediately stop work and discover the source of the low grade, and proceed to fix it.
  4. Keep the project running so that you don’t lose time, but assign a team member with experience in the area of the product to discover the reason behind the low grade.
  1. Group decision making techniques.
  2. Cost of quality.
  3. Benchmarking.
  4. Design of experiments.
  1. S-curve.
  2. Cause and effect diagram.
  3. Control chart.
  4. Pareto diagram.
  1. Initiate corrective action in accordance with your quality management plan.
  2. Stop work immediately and investigate the root cause of the problem.
  3. Do nothing as the data clearly indicates that the process is above the lower specification limit.
  4. Lower the lower control limit so that the data is now above the limit.
  1. Pareto chart.
  2. Histogram.
  3. Fishbone diagram.
  4. Control chart.
  1. Configuration management system.
  2. Project management plan.
  3. Change control system.
  4. Process flow diagram.

Author of lecture Plan Quality Management

 Sean Whitaker

Sean Whitaker


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