The lecture Organisational Development and Design by IT Training Zone is from the course ITIL® Service Strategy. It contains the following chapters:
When an organisation is performing well, what often happens to the structure?
We studied a number of different management styles in this Lesson.What type of management style is focused on rapid, informal service delivery?
Network based management structures may end in crisis, leading to a strong management team developing. What is the correct term for this management style?
An organisation has introduced a structure where resources are given vertical functional responsibility, and horizontal product or customer responsibility.What has been introduced?
A new organisation structure includes the ‘internet banking team’. What type of structure is this?
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