Der Vortrag „Service Transition in the Lifecycle – Service Transition (ST)“ von Helen Morris ist Bestandteil des Kurses „Archiv - ITIL® Foundation (2011) (EN) with Exam Voucher“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
Which of these statements is the best description of the purpose of the service transition lifecycle stage?
Which of these is the best description of the purpose of transition planning and support process?
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