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ITIL® Service Strategy

By IT Training Zone

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Get a Deeper Understanding of ITIL!

This fully accredited Service Strategy course is for anyone who requires a deeper understanding of the ITIL Service Strategy stage of the service life cycle.

It shows, how its activities and processes can be implemented to improve the quality of service management in an organisation.

Having completed the ITIL Service Strategy course, you will receive an accredited course completion certificate that builds one pre-requisite for taking the exam. The online exam voucher can be bought from our accredited partners.

Learn more about:

  • Strategy Basics
  • Value and Costumer Satisfaction
  • Service Portfolio Management
  • Challenges and Risks
  • and many more

This course and its contents are offered by IT Training Zone, a Peoplecert and APMG accredited training organisation.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


Details

  • Included lectures: 23
  • Duration: 9:04 h
  • Included quiz questions: 128
  • Available documents: 22

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Authors of course ITIL® Service Strategy

 IT Training Zone

IT Training Zone

IT Training Zone is a privately owned company which concentrates on the global delivery of fully accredited online ITIL training. They offer precisely managed course production and delivery and provide flexible, anytime / anyplace access to accredited courseware - backed by knowledgeable and friendly ITIL Expert tutors and support staff.

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