ITIL®: Service Lifecycle / Service Strategy: Key Concepts
About the Lecture
The lecture ITIL®: Service Lifecycle / Service Strategy: Key Concepts by IT Training Zone is from the course ITIL® Foundation. It contains the following chapters:
- Welcome and Structure of ITIL
- Service Strategy
- Service Design Purpose
- Service Transition
- Service Operation Purpose
- Continual Service Improvement
- Value Creation
- Utility and Warranty
- Risk Management
- Patterns of Business Activity
ITIL® is a registered trade mark of AXELOS Limited. The Swirl logo™ is a registered trademark of AXELOS Limited.
Author of lecture ITIL®: Service Lifecycle / Service Strategy: Key Concepts
IT Training Zone
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