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This introductory course will provide you an understanding and awareness of the best practice framework for IT Service Management, abbreviated ITIL. As many businesses have already implemented ITIL terminology and processes into their daily routines, this course will show you how ITIL helps you and your organization will meet customer needs. Take this course now if you want to enhance your career today!
This course and its contents are offered by IT Training Zone, a Peoplecert and APMG accredited training organisation.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.