Der Vortrag „IT Service Continuity Management – Service Design (SD)“ von Helen Morris ist Bestandteil des Kurses „Archiv - ITIL® Foundation (2011) (EN) with Exam Voucher“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
IT service continuity management carries out a BIA in conjunction with the business. What does BIA stand for?
Which of the following statements about IT Service Continuity Management (ITSCM) is true?
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