Event Management: Process Activities, Process Management
About the Lecture
The lecture Event Management: Process Activities, Process Management by IT Training Zone is from the course ITIL® OSA - Operational Support and Analysis . It contains the following chapters:
- Occurrence and Notification
- Detection and Logging
- 2nd Level Correlation
- Exercise – Event Response
- Information Management
- Exercise – Interfaces
- Challenges
Author of lecture Event Management: Process Activities, Process Management
IT Training Zone
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